Privacy Policy
This Privacy Policy describes how personal data is collected, used, and shared when you visit or make a purchase from our website. Risemberg is committed to protecting your privacy and complying with applicable data protection laws, including the General Data Protection Regulation (GDPR).
What Personal Data We Collect
We may collect and process various types of personal data about you when you interact with our website, make a purchase, or communicate with us. This includes:
Contact details such as your full name, date of birth, nationality, email address, phone number, billing and shipping address, and any other personal information you may provide when filling out forms on the website, signing up for our newsletter, or creating an account.
Transaction data, including details of purchases you make, products you viewed or added to your cart, and order history.
Payment information, such as your credit or debit card details and billing information (processed securely via our payment provider; we do not store full card details).
Communication data, including the content of emails or messages you send to us, whether to ask questions, report an issue, or provide feedback.
Technical data automatically collected when you browse the website, such as your IP address, browser type and version, device type, operating system, referral source, time zone setting, pages visited, time spent on each page, and other diagnostic data. These are collected using cookies and similar tracking technologies (see our Cookie Policy).
Usage data, including how you interact with our site, navigation patterns, clicks, and user preferences.
Data from third parties, such as publicly available information or data you have agreed to share via social media platforms (e.g., Instagram, Facebook) or analytics providers like Google and Meta.
Providing your personal data is optional. However, in certain cases, such as when placing an order or subscribing to services, the provision of specific personal data is necessary for us to fulfill your request or comply with legal obligations. If you choose not to provide such data, we may be unable to offer you certain services or complete your transactions.
Minimum Age
Protecting the safety and privacy of children is very important to us. We do not knowingly collect or process personal data from anyone under the age of sixteen (16) years, or any other minimum age required by the law in your country of residence. By using our website or registering an account, you confirm that you have reached the age of majority in your country.
Use Of Your Personal Data
We process your personal data only when we have a lawful basis to do so. In most cases, this will be one or more of the following:
Processing is necessary to perform a contract with you or to take steps at your request before entering into a contract (for example, to process and fulfill your orders).
Processing is necessary for compliance with legal obligations.
Processing is based on our legitimate interests as a business, such as improving our services, conducting marketing activities, and protecting against fraud, provided these interests do not override your rights and freedoms.
Processing is based on your explicit consent, for example, when you agree to receive marketing communications.
Retention Of Your Personal Data
We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, or to comply with legal or regulatory requirements. Generally, we keep your data for up to three years after our last interaction or the end of our business relationship, unless a longer retention period is required by law (such as tax or accounting rules).
In some cases, we may retain certain data longer to address any complaints, legal claims, or disputes.
Your Rights
You have the following rights regarding your personal data:
Right to withdraw consent: You may withdraw your consent for processing your personal data at any time. For example, you can unsubscribe from marketing emails using the link provided in those emails or by contacting us directly.
Right of access, correction, and deletion: You may request access to your personal data, ask us to correct inaccuracies, or request deletion where applicable. Many data points can be managed directly through your account on our website.
Right to data portability: Where applicable, you can request a copy of your personal data in a structured, machine-readable format and request it be transferred to another controller.
Right to restrict processing: You can ask us to limit how we process your data under certain circumstances, such as if you contest its accuracy or object to processing.
Right to object to processing: You may object to data processing based on legitimate interests or for marketing purposes. We will stop processing unless there are overriding legitimate grounds.
Right to lodge a complaint: You may file a complaint with a supervisory authority if you believe your data protection rights have been violated.
To exercise your rights or for any questions regarding your personal data, please contact us at risembergstudio@gmail.com. We may ask for proof of identity before processing your request. In some cases, a fee may be charged if requests are unfounded or excessive. We will respond within the legal timeframe.
Changes To This Policy
We may update this Privacy Policy from time to time to comply with legal or technical changes. The latest version will always be available on our website. We may notify you of significant changes and, where required by law, seek your consent. We encourage you to review this policy periodically.
